Rental Terms
All vehicle rentals are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your responsibilities for the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Requirements for Vehicle Rental
- To rent a vehicle from Car Hire in Smethwick, you must be at least 21 years old, although age restrictions may differ based on the vehicle type, with extra fees applicable for drivers under 25. A valid driving licence suitable for the vehicle category is required, along with identification and proof of your current address. You will also need to provide valid payment information and a security deposit, as well as meet any other conditions outlined in the Rental Agreement.
Booking and Payments Process
- Reservations for car hire in Smethwick can be completed via our website, over the phone, or directly at our local office. To confirm your booking, a deposit may be necessary. The remaining balance and a security deposit are generally payable upon collecting your vehicle. All prices are quoted in British Pounds (£) and include VAT as applicable. We accept all major credit and debit cards, with transactions handled securely by trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Smethwick, it is your responsibility to conduct a thorough inspection and report any pre-existing damage right away. We will complete and sign a vehicle condition report to document the findings. Please return the vehicle in the same condition as it was collected, taking into account normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure that the fuel level matches what was provided at collection, as refueling charges will apply if the vehicle is returned with less fuel. If you anticipate a late return, please contact us as soon as possible, as additional fees may apply. You will also be liable for any parking fines, traffic violations, or charges incurred during the rental period, along with an administration fee.
Insurance and Liability Terms
- All car rentals include basic third-party insurance. Comprehensive details and excess amounts will be outlined in your Rental Agreement. You may have the option to purchase additional insurance to minimize your financial liability. It is advisable to review these options thoroughly. You will be accountable for any damage or loss up to the excess amount unless you opt for additional coverage. Damage resulting from negligence, improper use, or violations of these Terms remains your responsibility, regardless of insurance status.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or no-shows may incur additional charges.
7. Restricted Activities
Prohibited Uses of Rented Vehicle
- Use of the vehicle for any unlawful activities is prohibited. This includes racing, off-roading, or any activities that pose a risk. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is strictly forbidden. Driving under the influence of alcohol or drugs is unacceptable. Additionally, using the vehicle for purposes it is not designed for, exceeding passenger or weight limits, and driving outside of designated geographical areas without prior approval are violations of our terms.
Breach of terms may lead to rental cancellation and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Smethwick is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence, or for fraud.
9. Applicable Law
These Terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of England and Wales.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon being posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Smethwick Car Hire Services
Smethwick, West Midlands, B66 1BT, UK
Contact Number::
441922500339